Peter, I would say I'm disappointed but it's stronger than that - I'm disgusted.
I wanted a gift for my brother-in-law who's had a tough time through no fault of his own. He's a nice guy and spends a lot of time in the New Forest.
You sent me a tortoiseshell chubby.
I used it. Twice.
IT IS THE BEST BLOODY BRUSH I HAVE EVER HANDLED.
Perfect in every way.
And now I have to give it away.